Making projects work : effective stakeholder and communication management /: effective stakeholder and communication management. (2015)

• Record Type: Book
• Further Information: Note: Lynda Bourne.
• Authors: Bourne, Lynda
• Contents: Making Projects Work; Introduction; The Communication Ecosystem; Definitions; Governance; Strategic Management of Projects (Project Governance); What Should the Boundaries of the Project Be?; Communication Influences Project Outcomes; The Reality Check; The Project Manager as Superhero: Represents the Hero Component of Project Management Culture; The Schedule and the Gantt Chart Are Truth: Represents the Symbol Component of Project Management Culture; Project Reports Are Clear Representations of Project Progress: Represents the Rituals Component of Project Management Culture; Operating within the Power Relationships of the Organization Is Manipulation: Represents the Value Component of Project Management Culture; Risk Management Is a Rational Process: Represents the Value Component of Project Management Culture; Conclusion; ; Stakeholders and Organizational Value; Introduction; What Is a Stakeholder?; A Stakeholder Has a Stake; Interest; Rights; Ownership; Contribution of Knowledge (or Experience); Contribution of Support; Stakeholder Engagement; Implications for Successful Stakeholder Engagement in Projects; Expectations; Asking; Research; Surveys; Stakeholder Theory; Approaches to Stakeholder Relationships; Dimension 1: Political Perspectives of Stakeholders; Dimension 2: Purpose and Objectives of Considering Stakeholders; Dimension 3: Value of Considering Stakeholders; Dimension 4: Consideration of the Stakeholder Intervention level; Dimension 5: Consideration of the Degree of Stakeholder Enforcement; Organization Activities and Stakeholder Communities; How Many Stakeholders?; Analyzing the Stakeholder Community with the Stakeholder Circle ; Managing Stakeholder Relationships; Step 1: Identify; Step 2: Prioritize: How to Understand Who Is Important; Power; Proximity; Urgency; The Prioritization Process; Step 3: Visualization: Presentation of Complex Data; Step 4: Engage; Application of Attitude in Organizations Today; Examples of Engagement Profiles; Step 5: Monitor the Effectiveness of the Communication; The Value of Effective Stakeholder Engagement; Zero Cost of Quality; Value to the Organization; On Time/On Budget Delivery; Value to Stakeholders; Value to the Project or the Organization; Value to the Team; Conclusion; ; Focus on Leadership: Theories for Leading and Managing; Introduction; What Is a Team?; A History of Management; Henri Fayol: Functions of Management; Scientific Management (Frederick Taylor); The Hawthorne Experiments and Their Findings; Maslow’s Hierarchy of Needs; Herzberg’s Hygiene Theory; McGregor’s Theory X and Theory Y; Theories of Leadership; The Leadership of Ernest Shackleton; Goleman’s Leadership Styles; Trait Theory; Transactional Leadership; Charismatic Leadership; Transformational Leadership; Situational Leadership; Authentic Leadership; Vroom’s Expectancy Theory and Decision Model; Making Decisions; Define the Problem; The Decision-Making Process: Who Should Be Involved?; How Can We Minimize the Effect of Personal Preference and Bias?; Alternatives: How Do You Prioritize Alternatives?; Reduce Uncertainty?; Implement the Solution and Review the Effectiveness of the Implementation; Conclusion; ; Focus on Downwards: The Practicalities of Leading the Project Team; Introduction; Emotional Intelligence; The Nature of Teams; Team Formation and Construction; Agile Teams; The Leaders’ Role in Successful Agile Projects; Virtual Teams; Theories of Team Development; Tuckman’s Model of Team Formation; Forming; Storming; Norming; Performing; Adjourning; How This Model Is Useful; How Good Is This Model?; Swift Trust; Swift Trust Works When; The Tool Kit of a Leader; Motivation; Counteracting Social Loafing; Other Demotivators; Delegation and Motivation; Delegation; The Benefits of Delegation; Feedback; Giving Negative Feedback; Preparing to Give Feedback; Managing Conflict; Blake and Mouton’s Approach; Interventions to Minimize Potential Conflict; Coaching; Conclusion; ; Focus on Managing Upwards&l
• Edition: 1st
• Publisher Details: Boca Raton : Auerbach
• Publication Date: 2015
• Extent: 1 online resource, illustrations (black and white)
• Subjects: 658.404; Project management; Communication in management
• Languages: English
• ISBNs: 9781482206678
• Related ISBNs: 9781482206661
• Notes: Note: Includes bibliographical references and index.; Note: Description based on CIP data; item not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.