The results facilitator : expert, manager, mentor /: expert, manager, mentor. (2014)

• Record Type: Book
• Further Information: Note: Marvin T. Howell.
• Authors: Howell, Marvin T, 1936-
• Contents: Facilitation by Facilitators; Facilitator Definition; Structure; Process; Groups; Function Effectively; Decision Making; A Helper and Enabler; Supports Others; Group Achievement; Roles and Responsibilities of a Facilitator; Core Practices for a Facilitator; FNS 4D Facilitation Model and Core Practices; Neutral Is a Must; Benefits of a Neutral Facilitator; What Can Go Wrong in Facilitation?; A Hypothetical Company: Quality Value Systems (QVS); IAF and INIFAC Core Values/Competencies; Facilitator’s Exercises; ; Becoming and Sustaining Being an Excellent Facilitator ; Becoming an Excellent Facilitator Takes Continuous Learning; The Facilitator’s Checklist; Prior to the Meeting; UNIFAC’s Core Competency B Assessment; Using OAR and/or PAL; Just Prior to the Meeting; During the Meeting; The Process; Establishing the Ground Rules; After the Meeting; Self-Evaluation after Each Meeting; Using TOTs to Get Team Back on Track; Tool to Use When the Team and/or the System Needs Jumpstarting; Facilitator’s Exercises; ; Different Types of Facilitators ; Types of Facilitators; Business Facilitators; Training Facilitators; Conflict Resolution Facilitators; Wraparound Facilitators; Small Group Facilitation; The Results Facilitator; The Hendecagon Model: The Skill Set of an Experienced Facilitator; Facilitator’s Exercise; ; Ability to Influence ; Be Able to Influence; Knowing You; Know Your Client; IAF Core Competencies in this Area; Create Collaborative Client Relationships; Facilitator and Team Leader Interface: Keys to Their Success; Share Responsibility; Work Together; Keeping Focused; Know Your Team Members; Coaching; Introduction; Guidelines and Coaching Process; Coaching Method; Coaching: Toyota Kata; Facilitator’s Exercise; ; Understanding Group Dynamics, Handling Difficult Behaviors, and Managing Conflict ; Teams and Groups; Tuckman’s Four Stages of Team Development; Form; Storm; Norm; Perform; New Stage Needed for the "Never-Ending, on a Journey" Team; IAF Facilitator Core Competencies; Create and Sustain a Participatory Environment; Cultivate Cultural Awareness and Sensitivity; Team Members’ Behavior; Intervention Approaches; Managing Conflict; IAF Facilitators’ Core Competencies; Create and Sustain a Participatory Environment; Observing Group Dynamics; Group Guidance and Self-Awareness; Guide Group to Appropriate and Useful Outcomes; Facilitate Group Self-Awareness about Its Task; Model Positive Professional Attitude; Trust Group Potential and Model Neutrality; Facilitation Engagement Processes; Team Building, Teamwork, and High-Performing Teams; Teams; Team Building; Teamwork and High-Performance Results; Quick Check on Whether a Team Is High-Performance or Not?; Facilitator Exercise; ; Know the Technical Area or Process (Four Key Examples) ; Introduction; Example 1: ISO 50001 Energy Management System (EMS); Example 2: ISO 14001 Environmental Management System; Example 3: Construction Partnering; Example 4: Problem Solving; What is CAPDO (Check–Act–Plan–Do)?; Tools and Techniques Needed for PDCA and CAPDO; Facilitator Exercise; ; Facilitation Tools and Techniques ; Introduction; Facilitator’s Toolkit; Objective and Problem Definition; Generation of Ideas and Collection of Data; Evaluation of Ideas/Data; Analysis of Data; Countermeasures; Implementation; Generating Ideas; Brainstorming and Nominal Group Technique; Strategic Planning; Headlight Teams; Environmental Scan; SWOT Analysis; Affinity Diagrams; Gathering Data; Check Sheets; Company’s Information Systems; Research Internet; Surveys; Focus Groups; Evaluating Ideas; Multivoting; Pareto Analysis; Metrics; Criterion Matrix and Ranking; Flow Chart; Analyzing; Fishbone Diagram; Root Cause Matrix; Benchmarking; Selling Your Solution; Rate of Return or Payback Period; The Solution Matrix; Facilitator Exercises; ; Objectives and Targets Development and Action Plans ; Objectives and Targets; Making Targets SMART; Objective and Target (O&T) Template and Developing Action Plans; Explanation on How to Fill out the O&T Template; Establishing Objectives and Targets; Achieving Team Results Using Toyota Kata; Facilitator Exercise; ; Projects and Project Management ; What Is a Project and Project Management?; Project Phases; Facilitator Exercise; ; Facilitators’ Professional Behavior and Continuing Education ; IAF Core Competencies; IAF Facilitators’ Core Competencies; Certification; Model Positive Professional Attitude; IAF Facilitator Core Competencies; Self-Assessments; Facilitator Exercise; ; Evaluation of IAF Facilitator Core Competencies for Certification ; The IAF Facilitator Core Competencies; Evaluation of the IAF Facilitator Core Competencies; INIFAC Core Competencies; The Subcompetencies
• Edition: 1st
• Publisher Details: New York : Productivity Press
• Publication Date: 2014
• Extent: 1 online resource, illustrations (black and white)
• Subjects: 658.4022; Teams in the workplace -- Management; Group facilitation; Performance; Workflow; Organizational effectiveness -- Management; Total quality management
• Languages: English
• ISBNs: 9781482252361
• Related ISBNs: 9781482252354
• Notes: Note: Includes bibliographical references and index.; Note: Description based on CIP data; item not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.