Global supply chain quality management : product recalls and their impact /: product recalls and their impact. (2014)

• Record Type: Book
• Further Information: Note: Edited by Barbara B. Flynn, Xiande Zhao.
• Editors: Flynn, Barbara B; Zhao, Xiande
• Contents: Background; Introduction; Barbara B. Flynn and Xiande Zhao ; Importance of Product Recalls; John Z. Ni, Yina Li, and Barbara B. Flynn ; Consumer Protection in Developing Countries; TingTing Zhao and Barbara B. Flynn ; Quality Risk in Global Supply Networks; Kim Hua Tan, Ying Kei Tse, and Jie Chen ; ; Dark Side of Product Safety ; Chinese Toy Recalls; Dongming Ye, Stephen Ng, Thomas Kwan-Ho Yeung, and Barbara B. Flynn ; Chinese Milk Powder Crisis; Xiande Zhao, Yina Li, Barbara B. Flynn, and Stephen Ng; Ford Pinto Recall; Dennis A. Gioia ; Conceptualization of Supply Chain Quality Management; Haiju Hu, Barbara B. Flynn, and Xiande Zhao ; ; Bright Side of Product Safety: Exemplar Cases; Dongfeng-Peugeot-Citroen Automobile Co. Ltd; Xueyuan Liu ; Changan Ford Mazda Automobile Co., Ltd; Yong Long and Junfeng Li ; Bright Dairy; TingTing Zhao and Xiucheng Fan ; CHIC Group Global Co., Ltd; Li Luo, Xiande Zhao, and Barbara B. Flynn ; ; Financial Perspective on Product Recalls; Impact of Product Recall Announcements on Shareholder Wealth in China; Xiande Zhao, Yina Li, Barbara B. Flynn, and Stephen Ng; Impact of Toy Product Recalls on Shareholder Wealth in the United States; John Z. Ni, Barbara B. Flynn, and F. Robert Jacobs ; Impact of Recalls on Retailer Shareholder Wealth in the United States; John Z. Ni, F. Robert Jacobs, and Barbara B. Flynn ; ; Consumer Perspective on Product Recalls; Effectiveness of Recall Strategies on Customer Perceptions; Haiju Hu, Xiande Zhao, and Barbara B. Flynn ; Customer Perceptions of a Product Recall: The Role of Panic; Jiangang Du ; ; Supply Chain Quality Management and Performance; Relationship between Supply Chain Quality Integration and Performance; Baofeng Huo, Xiande Zhao, and Fujun Lai ; Effect of Supply Chain Integration on Product Quality and Innovation; Bochao Zhuang, Xiande Zhao, and Stephen Ng; Effect of Supply Chain Quality Management on Performance; Haiju Hu and Barbara B. Flynn ; Concluding Thoughts; Barbara B. Flynn and Xiande Zhao ; ; Index
• Edition: 1st
• Publisher Details: Boca Raton : CRC Press
• Publication Date: 2014
• Extent: 1 online resource, illustrations (black and white)
• Subjects: 658.56; Product recall; Product safety; Business logistics; Materials management; Quality control
• Languages: English
• ISBNs: 9781439815564
• Related ISBNs: 9781439815540
• Notes: Note: Includes bibliographical references and index.; Note: Description based on CIP data; item not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.