5 conversations : how to transform trust, engagement and performance at work /: how to transform trust, engagement and performance at work. (2014)

• Record Type: Book
• Other Titles: Five conversations
• Further Information: Note: Nick Cowley, Nigel Purse with Lynn Allison.
• Authors: Cowley, Nick; Purse, Nigel; Allison, Lynn
• Contents: Praise for 5 Conversations Acknowledgements Foreword Preface Chapter 1Leadership is relationship Chapter 2Why do conversations matter – the business case Chapter 3Why do conversations matter – the neuroscience case Chapter 4Getting ready to hold the conversations Chapter 5Conversation 1 - Establishing a trusting relationship Chapter 6Conversation 2 - Agreeing mutual expectations Chapter 7Conversation 3 - Showing genuine appreciation Chapter 8Conversation 4 - Challenging unhelpful behaviour Chapter 9Conversation 5 - Building for the future Chapter 10Other ways to use 5 Conversations Chapter 11Conclusion AppendixConversation Toolkits Bibliography About the authors
• Publisher Details: St Albans : Panoma Press
• Publication Date: 2014
• Extent: 1 online resource
• Subjects: 658.452; Communication in management; Communication in personnel management; Conversation; Employee motivation
• Languages: English
• ISBNs: 9781784520342
• Related ISBNs: 9781909623712
• Notes: Note: Description based on CIP data; item not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.