Supplier relationship management : unlocking the hidden value in your supply base /: unlocking the hidden value in your supply base. (2014)

• Record Type: Book
• Further Information: Note: Jonathan O'Brien.
• Other Names: O'Brien, Jonathan, 1967-
• Contents: 01. What we need from our suppliers is ... -- 02. Five good reasons to get close to our suppliers -- 03. Introducing the orchestra of SRM -- 04. Segmenting the supply base -- 05. Supplier performance measurement -- 06. Building a supplier performance measurement system -- 07. Acting upon measurement -- 08. Supplier improvement and development -- 09. Supplier management -- 10. Contract management -- 11. Relationship management -- 12. Supply chain management -- 13. Strategic collaborative relationships -- 14. Innovation from suppliers -- 15. The orchestra of SRM is ready to play.
• Publisher Details: London Philadelphia : Kogan Page
• Publication Date: 2014
• Extent: 1 online resource
• Subjects: 658.7/2; BUSINESS & ECONOMICS / Production & Operations Management; Purchasing; Industrial procurement; Customer relations; Business logistics; BUSINESS & ECONOMICS -- Management; BUSINESS & ECONOMICS -- Purchasing & Buying; BUSINESS & ECONOMICS -- Production & Operations Management; BUSINESS & ECONOMICS -- Industrial Management; BUSINESS & ECONOMICS -- Management Science; BUSINESS & ECONOMICS -- Organizational Behavior; Business logistics; Customer relations; Industrial procurement; Purchasing; BUSINESS & ECONOMICS / Purchasing & Buying; Electronic books
• Languages: English
• ISBNs: 9780749468071; 0749468076; 9781523103768; 1523103760
• Related ISBNs: 9780749468064; 0749468068
• Notes: Note: Includes bibliographical references and index.; Note: Print version record.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.