The basics of project evaluation and lessons learned. (2014)

• Record Type: Book
• Further Information: Note: By Willis H. Thomas.
• Authors: Thomas, Willis H
• Contents: An Overview of Project Management; What Is a Project?; Why Project Management?; Project Management Process Groups; Project Management Knowledge Areas; Boundaries of Project Management; Who Is a Project Manager?; Programs versus Portfolios; What Is Lessons Learned?; Who Is a Lessons Learned Project Team Member?; What Project Knowledge Is Required?; What Competencies Are Essential?; Team Development Process; Organizational Structures; Organizational Cultures; Who Are Project Stakeholders?; Working with Project Stakeholders; Use the STYLE Framework to Discover Stakeholder Style; Use the TYPE Grid to Classify Stakeholders; Resolving Stakeholder Neutral Opinions; Project Management Office; Lessons That Apply to This Chapter; Suggested Reading; ; Foundations of Evaluation; Origins of Evaluation; Lessons Learned in Project Management; Classifications of Evaluation; Is Project Evaluation Complex?; What Is Component Evaluation?; What Is Outcome Evaluation?; Lessons Learned Is Project Learning; How Can Lessons Learned Be Used?; Is Intraproject Learning Feasible?; What Investment Is Required to Conduct Lessons Learned?; What Is Appreciative Inquiry?; Descriptive versus Evaluative Knowledge; Tacit, Explicit, and Embedded Knowledge; Determining Competence and Defining Competencies; What Is the DIKUD Continuum?; Lessons That Apply to This Chapter; References; Suggested Reading; ; The Lessons Learned Process; The Need to Evaluate Projects; Lessons and the Adult Learning Theory; Individual, Group, and Organizational Learning; Journaling to Capture Learning; Determining Needs and Wants; Lessons Learned Process; Foundation; Identification; Collection; Reposition; Distribution; Presentation; Verification; Adoption; Integration; Administration; Lessons That Apply to This Chapter; References; Suggested Reading; ; Lessons Learned Support Systems and Repositories; What Is a Lessons Learned Support System?; Why Use a Lessons Learned Support System?; What Is a Lessons Learned Repository?; Computer-Based Repositories versus Paper-Based Systems; Digital versus Electronic; Features of a Computer-Based Repository; Functions of an Electronic Repository; Benefits of an Electronic Repository; Records Management; Knowledge Management; Lessons That Apply to This Chapter; Suggested Reading; ; Best Practices and Benchmarking; Communities of Interest; Communities of Development; Communities of Practice; What Are Best Practices?; What Is Benchmarking?; Comparative versus Competitive Analysis; Choosing a Measurement Approach; Good Business Practices and Bulletins; Lessons That Apply to This Chapter; References; Suggested Reading; ; Case Studies; Introduction; Case Studies; Bellcore; CALVIN; Center for Army Lessons Learned; Eli Lilly; Hurricane Katrina; Kentucky Transportation System; MeetingsNet; NASA; Raytheon Space and Airborne Systems; University of Massachusetts; Lessons That Apply to This Chapter; References; Suggested Reading; ; Lessons Learned Scenarios in Real Life; Scenario Analysis; Scenarios; Customer Relationship Management; Project; Questions; Facilities Management; Project; Questions; Professional Association Management; Project; Questions; Developing Role Plays Based on Scenarios; Advanced Role Playing; Lessons That Apply to This Chapter; Suggested Reading; ; Capacity Building through Evaluation; What Is Capacity Building?; High-Quality Lessons Learned; Approaches to Conducting Evaluations; Popularized Evaluation Models; Research Methods; Measurement Practices; Lessons That Apply to This Chapter; Suggested Reading; ; Project Evaluation Management; Project Evaluation Management; Project Evaluation Plan; Evaluation Reporting; Good Documentation Practices versus Documentation Quality Standards; Visualization and Presentation; Project Management Network Diagrams; PERT; Gantt Charts; PEM as a New Knowledge Area?; Collaborative Evaluation; Microevaluation versus Macroevaluation; Key Evaluation Checklist; Lessons That Apply to This Chapter; Reference; Suggested Reading; ; Agile Retrospectives; What Are Agile Retrospectives?; A Brief History of Agile Project Management; Important Agile Project Management Retrospective Concepts to Understand; Newly Identified Resources for Agile Project Management and Retrospectives; Lessons That Apply to This Chapter; References; ; PRINCE2: Lessons Log and Lessons Report; What Is PRINCE2?; Using the Lessons Log in PRINCE2; Using the Lessons Report in PRINCE2; Lessons That Apply to This Chapter; References; ; Knowledge Transfer; What Is Knowledge Transfer?; How Is Knowledge Management Related to Knowledge Transfer?; Who Is Responsible for Knowledge Transfer?; Where Should Knowledge Be Transferred?; When Should Knowledge Transfer Occur?; Why Is Protecting Knowledge Transfer Important?; Which Barriers to Knowledge Transfer Should Be Addressed?; Plus/Minus/Delta (+/–/Δ); What are Pluses?; What are Minuses?; What are Deltas?; Lessons That Apply to This Chapter; Reference; Suggested Reading; ; Appendix ; Abbreviations; Terms and Definitions; Evaluation; Knowledge Management; Lessons Learned; Project Management; Records Management; Research Methods; Measurement Practices; Su
• Edition: Second edition
• Publisher Details: New York : Productivity Press
• Publication Date: 2014
• Extent: 1 online resource, illustrations (black and white)
• Subjects: 658.404; Project management -- Evaluation
• Languages: English
• ISBNs: 9781482204544
• Related ISBNs: 9781482204537
• Notes: Note: Description based on CIP data; item not viewed.
• Access Rights: Legal Deposit; Only available on premises controlled by the deposit library and to one user at any one time; The Legal Deposit Libraries (Non-Print Works) Regulations (UK).
• Access Usage: Restricted: Printing from this resource is governed by The Legal Deposit Libraries (Non-Print Works) Regulations (UK) and UK copyright law currently in force.