1. Feeling Manipulated: How Tip Request Sequence Impacts Customers and Service Providers?. (February 2021) Authors: Warren, Nathan; Hanson, Sara; Yuan, Hong Other Names: Hollebeek Linda guest-editor.; Sprott David guest-editor.; Brady Michael guest-editor. Journal: Journal of service research Issue: Volume 24:Number 1(2021) Page Start: 66 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗