1. A block queueing network model for control patients flow congestion in urban healthcare system. (15th January 2013) Authors: Song, Jie; Chen, Weiwei; Wang, Longfei Journal: International journal of services operations and informatics Issue: Volume 7:Number 2/3(2012) Page Start: 82 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗