1. Care and Flow: Using Soft Systems Methodology to understand tensions in the patient discharge process. Issue 3 (1st November 2017) Authors: Emes, Michael; Smith, Stella; Ward, Suzanne; Smith, Alan; Ming, Timothy Journal: Health systems Issue: Volume 6:Issue 3(2017) Page Start: 260 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗