1. A research note exploring firm action announcements and consumer attributions of blame: The moderating role of base‐rate information. (20th August 2019) Authors: Yuan, Zhimei; Guo, Yi; Wang, Xingdong Journal: Journal of contingencies and crisis management Issue: Volume 28:Number 1(2020:Mar.) Page Start: 103 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗