1. TQM, SCM and operational performance: an empirical study of Indian pharmaceutical industry. Issue 1 (15th August 2019) Authors: Sharma, Sanjay; Modgil, Sachin Journal: Business process management journal Issue: Volume 26:Issue 1(2020) Page Start: 331 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. TQM, SCM and operational performance: an empirical study of Indian pharmaceutical industry. Issue 1 (1st August 2019) Authors: Sharma, Sanjay; Modgil, Sachin Journal: Business process management journal Issue: Volume 26:Issue 1(2020) Page Start: 331 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗