1. The relationship between total quality management practices and their effects on bank's technical efficiency. Issue 2 (1st June 2015) Authors: Salhieh, Loay; Abu-Doleh, Jamal Journal: International journal of commerce and management Issue: Volume 25:Issue 2(2015) Page Start: 173 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗