1. Competitive advantage through service in hospitality and tourism: a perspective article. Issue 1 (17th November 2019) Authors: Kandampully, Jay; Solnet, David Journal: Tourism review Issue: Volume 75:Issue 1(2020) Page Start: 247 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. New service development : creating memorable experiences /: creating memorable experiences. (©2000) Other Names: Fitzsimmons, James A; Fitzsimmons, Mona J Record Type: Book Extent: 1 online resource (xv, 328 pages), illustrations View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Competitive advantage through service in hospitality and tourism: a perspective article. Issue 1 (27th November 2019) Authors: Kandampully, Jay; Solnet, David Journal: Tourism review Issue: Volume 75:Issue 1(2020) Page Start: 247 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗