1. Fundamentals of service systems. (2015) Editors: Cardoso, Jorge, 1970-; Fromm, Hansjörg; Nickel, Stefan; Satzger, Gerhard; Studer, Rudi; Weinhardt, Christof Record Type: Book Extent: 1 online resource (xix, 362 pages), illustrations (some color) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Service industry databook : understanding and analyzing sector specific data across 15 nations /: understanding and analyzing sector specific data across 15 nations. (2015) Authors: Elango, B Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. The Routledge handbook of service research insights and ideas. (2020) Editors: Bridges, Eileen; Fowler, Kendra Record Type: Book Extent: 1 online resource (520 pages), (57 illustrations) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. The Routledge handbook of service research insights and ideas. (2020) Editors: Bridges, Eileen; Fowler, Kendra Record Type: Book Extent: 1 online resource, illustrations (black and white) View Content: Available online (eLD content is only available in our Reading Rooms) ↗