1. Improving health care quality : case studies with JMP /: case studies with JMP. (2020) Authors: Shifflet, Mary Ann, 1956-; Martinez, Cecilia, 1979-; Oppenlander, Jane E; Shmerling, Shirley, 1961-; Oppenlander; Shmerling Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗