1. How does online interactional unfairness matter for patient–doctor relationship quality in online health consultation? The contingencies of professional seniority and disease severity. Issue 3 (4th May 2019) Authors: Zhang, Xiaofei; Guo, Xitong; Lai, Kee-hung; Yi, Wu Journal: European journal of information systems Issue: Volume 28:Issue 3(2019) Page Start: 336 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗