1. A comparison of rule-based and machine learning approaches for classifying patient portal messages. (September 2017) Authors: Cronin, Robert M.; Fabbri, Daniel; Denny, Joshua C.; Rosenbloom, S. Trent; Jackson, Gretchen Purcell Journal: International journal of medical informatics Issue: Volume 105(2017) Page Start: 110 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗