1. Impact of hospital-wide process redesign on clinical outcomes: a comparative study of internally versus externally led intervention. Issue 6 (8th March 2011) Authors: Scott, Ian A; Wills, Rachael-Anne; Coory, Michael; Watson, Melanie J; Butler, Fiona; Waters, Mark; Bowler, Simon Journal: BMJ quality & safety Issue: Volume 20:Issue 6(2011) Page Start: 539 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗