1. Mapping customer experience: a taxonomical study using bibliometric visualization. Issue 4 (10th June 2020) Authors: Sindhu, Pranay; Bharti, Kumkum Journal: VINE journal of information and knowledge management systems Issue: Volume 51:Issue 4(2021) Page Start: 592 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗