1. Value creation through quality and innovation – a case study on Portugal. Issue 6 (20th August 2019) Authors: Santos, Gilberto; Gomes, Sergio; Braga, Vitor; Braga, Alexandra; Lima, Vanda; Teixeira, Paulo; Sá, José Carlos Journal: TQM journal Issue: Volume 31:Issue 6(2019) Page Start: 928 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Value creation through quality and innovation – a case study on Portugal. Issue 6 (29th November 2019) Authors: Santos, Gilberto; Gomes, Sergio; Braga, Vitor; Braga, Alexandra; Lima, Vanda; Teixeira, Paulo; Sá, José Carlos Journal: TQM journal Issue: Volume 31:Issue 6(2019) Page Start: 928 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗