1. An expert system for extracting knowledge from customers' reviews: The case of Amazon.com, Inc. (30th October 2017) Authors: Castelli, Mauro; Manzoni, Luca; Vanneschi, Leonardo; Popovič, Aleš Journal: Expert systems with applications Issue: Volume 84(2017) Page Start: 117 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗