1. The toll of service climate on employees: an emotional labor perspective. Issue 2 (14th January 2020) Authors: Katz-Navon, Tal; Vashdi, Dana R.; Naveh, Eitan Journal: Journal of service theory and practice Issue: Volume 30:Issue 2(2020) Page Start: 105 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. The toll of service climate on employees: an emotional labor perspective. Issue 2 (4th December 2019) Authors: Katz-Navon, Tal; Vashdi, Dana R.; Naveh, Eitan Journal: Journal of service theory and practice Issue: Volume 30:Issue 2(2020) Page Start: 105 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗