1. Managing reference today : new models and best practices /: new models and best practices. (2017) Authors: Cassell, Kay Ann Record Type: Book Extent: 1 online resource, illustrations (black and white) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Reaching diverse audiences with virtual reference and instruction : a practical guide for librarians /: a practical guide for librarians. ([2019]) Authors: Powers, Meredith, 1984-; Costello, Laura, 1985- Record Type: Book Extent: 1 online resource (xiii, 81 pages ), map View Content: Available online (eLD content is only available in our Reading Rooms) ↗