1. Adapted water wave optimization for integrated bank customer service representative scheduling. Issue 1 (2nd January 2023) Authors: Lu, Xueqin; Wu, Chenxin; Yang, Xuhua; Zhang, Minxia; Zheng, Yujun Journal: International journal of production research Issue: Volume 61:Issue 1(2023) Page Start: 320 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗