1. Can chatbots satisfy me? A mixed-method comparative study of satisfaction with task-oriented chatbots in mainland China and Hong Kong. (June 2023) Authors: Liu, Yu-li; Hu, Bo; Yan, Wenjia; Lin, Zhi Journal: Computers in human behavior Issue: Volume 143(2023) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗