1. A critical review of state‐of‐the‐art chatbot designs and applications. (25th October 2021) Authors: Luo, Bei; Lau, Raymond Y. K.; Li, Chunping; Si, Yain‐Whar Journal: Wiley interdisciplinary reviews Issue: Volume 12:Number 1(2022) Page Start: n/a Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗