1. Development of a three-tier assessment model: a case study. Issue 7 (1st October 2018) Authors: Lau, Henry C.; Ip, Andrew; Lee, CKM; Ho, GTS Journal: Benchmarking Issue: Volume 25:Issue 7(2018) Page Start: 2216 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗