11. Tourist customer service satisfaction : an encounter approach /: an encounter approach. (2010) Other Names: Noe, Francis P, 1939-; Uysal, Muzaffer; Magnini, Vincent P Record Type: Book Extent: 1 online resource (208 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
12. Tourist destinations : structure and synthesis /: structure and synthesis. ([2021]) Authors: Pearce, Douglas G, 1949- Record Type: Book Extent: 1 online resource (xi, 269 pages), illustrations (chiefly color), maps (some color) View Content: Available online (eLD content is only available in our Reading Rooms) ↗