1. Negotiating and influencing skills : the art of creating and claiming value /: the art of creating and claiming value. (©1998) Other Names: McRae, Bradley C (Bradley Collins), 1945- Record Type: Book Extent: 1 online resource (xii, 195 pages), illustrations View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. The McDonaldization thesis : explorations and extensions /: explorations and extensions. (1998) Other Names: Ritzer, George Record Type: Book Extent: 1 online resource (viii, 212 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗