1. 441 Understanding the unintended consequences of new healthcare technologies aimed at supporting patient safety: a qualitative study. (13th April 2023) Authors: Abdelaziz, S; Garfield, S; McLeod, M; Norton, J; Lloyd, J; Wheeler, C; Neves, A L; van Dael, J; Franklin, B D Journal: International journal of pharmacy practice Issue: Volume 31(2023)Supplement 1 Page Start: i3 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Do national policies for complaint handling in English hospitals support quality improvement? Lessons from a case study. (October 2022) Authors: van Dael, J; Reader, TW; Gillespie, AT; Freise, L; Darzi, A; Mayer, EK Journal: Journal of the Royal Society of Medicine Issue: Volume 115:Number 10(2022) Page Start: 390 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗