Author/Creator: Westbrook, Kevin W. - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Westbrook, Kevin W.

1. An Investigation of Service Quality—Willingness to Recommend Relationship across Patient and Hospital Characteristics. (March 2016)

Authors:: Yavas, Ugur; Babakus, Emin; Westbrook, Kevin W.; Grant, Cori Cohen; Deitz, George D.; Rafalski, Ed
Journal:: Journal of health management
Issue:: Volume 18:Number 1(2016:Mar.)
Page Start:: 49
Record Type:: Journal Article
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2. Effects of Servant Leadership Style on Hindrance Stressors, Burnout, Job Satisfaction, Turnover Intentions, and Individual Performance in a Nursing Unit. (December 2022)

Authors:: Westbrook, Kevin W.; Nicol, Duncan; Nicol, Julie K.; Orr, Denise Thornton
Journal:: Journal of health management
Issue:: Volume 24:Number 4(2022)
Page Start:: 670
Record Type:: Journal Article
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3. Patient-family Centred Care: Measuring Perceived Service Quality Following a Critical Care Services Experience. (September 2015)

Authors:: Westbrook, Kevin W.; Grant, Cori Cohen; Rafalski, Ed; Babakus, Emin
Journal:: Journal of health management
Issue:: Volume 17:Number 3(2015:Sep.)
Page Start:: 304
Record Type:: Journal Article
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4. Servant Leadership Effects on Salesperson Self-Efficacy, Performance, Job Satisfaction, and Turnover Intentions. Issue 2 (3rd April 2022)

Authors:: Westbrook, Kevin W.; Peterson, Robert M.
Journal:: Journal of business-to-business marketing
Issue:: Volume 29:Issue 2(2022)
Page Start:: 153
Record Type:: Journal Article
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