1. 'Avatar journey mapping' for manufacturing firms to reveal smart-service opportunities over the product life-cycle. (20th October 2020) Authors: West, Shaun; Stoll, Oliver; Mueller-Csernetzky, Petra Journal: International journal of business environment Issue: Volume 11:Number 3(2020) Page Start: 298 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. A graph based Monte Carlo simulation supporting a digital twin for the curatorial management of excavation and demolition material flows. (10th August 2021) Authors: Züst, Simon; Züst, Rainer; Züst, Viturin; West, Shaun; Stoll, Oliver; Minonne, Clemente Journal: Journal of cleaner production Issue: Volume 310(2021) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Adjusting customer journey mapping for application in industrial product-service systems. (20th October 2020) Authors: West, Shaun; Stoll, Oliver; Østerlund, Marika; Müller-Csernetzky, Petra; Keiderling, Felix; Kowalkowski, Christian Journal: International journal of business environment Issue: Volume 11:Number 3(2020) Page Start: 275 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Co-creation of value in Product-Service Systems through transforming data into knowledge. Issue 11 (2018) Authors: West, Shaun; Gaiardelli, Paolo; Resta, Barbara; Kujawski, Dominik Journal: IFAC-PapersOnLine Issue: Volume 51:Issue 11(2018) Page Start: 1323 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Exploring technology-driven service innovation in manufacturing firms through the lens of Service Dominant logic. Issue 11 (2018) Authors: West, Shaun; Gaiardelli, Paolo; Rapaccini, Mario Journal: IFAC-PapersOnLine Issue: Volume 51:Issue 11(2018) Page Start: 1317 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Midlife upgrade of capital equipment: A servitization-enabled, value-adding alternative to traditional equipment replacement strategies. (May 2020) Authors: Khan, Muztoba A.; West, Shaun; Wuest, Thorsten Journal: CIRP journal of manufacturing science and technology Issue: Volume 29(2020)Part B Page Start: 232 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Review on upgradability – A product lifetime extension strategy in the context of product service systems. (10th December 2018) Authors: Khan, Muztoba Ahmad; Mittal, Sameer; West, Shaun; Wuest, Thorsten Journal: Journal of cleaner production Issue: Volume 204(2018) Page Start: 1154 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Understanding crisis resilience in manufacturing firms in the DACH region during the COVID-19 pandemic. (17th January 2022) Authors: Gil Fombella, Pilar; West, Shaun; Muehlberger, Marleen; Sautter, Thomas; Zepf, Guenter; Harrison, David Journal: Continuity & resilience review Issue: Volume 4:Number 1(2022) Page Start: 68 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗