1. How platforms are transforming customer information management. Issue 3 (13th November 2017) Authors: Stone, Merlin; Aravopoulou, Eleni; Gerardi, Gherardo; Todeva, Emanuela; Weinzierl, Luisa; Laughlin, Paul; Stott, Ryan Journal: Bottom line Issue: Volume 30:Issue 3(2017) Page Start: 216 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗