1. Managing eWOM for hotel performance. Issue 3 (3rd July 2022) Authors: Mathews, Shane; Prentice, Catherine; Tsou, Alice; Weeks, Clinton; Tam, Lisa; Luck, Edwina Journal: Journal of global scholars of marketing science Issue: Volume 32:Issue 3(2022) Page Start: 331 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗