1. Beyond mean rating: Probabilistic aggregation of star ratings based on helpfulness. (4th October 2019) Authors: Tay, Wenyi; Zhang, Xiuzhen; Karimi, Sarvnaz Journal: Journal of the Association for Information Science and Technology Issue: Volume 71:Number 7(2020:Jul.) Page Start: 784 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗