Author/Creator: Tan, Kay-Chuan - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Tan, Kay-Chuan

1. New service development maturity model. Issue 1 (7th January 2014)

Authors:: Jin, Dayu; Chai, Kah-Hin; Tan, Kay-Chuan
Journal:: Managing service quality
Issue:: Volume 24:Issue 1(2014)
Page Start:: 86
Record Type:: Journal Article
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