1. A new control chart based on the loess smooth applied to information system quality performance. (1st August 2012) Authors: Tao, Zhi; Liu, Fengkun; Shen, Fanglin; Suh, Michael; Booth, David Journal: International journal of operational research Issue: Volume 15:Number 1(2012) Page Start: 74 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. A new control chart based on the loess smooth applied to information system quality performance. (1st January 2012) Authors: Tao, Zhi; Liu, Fengkun; Shen, Fanglin; Suh, Michael; Booth, David Journal: International journal of operational research Issue: Volume 15:Number 1(2012) Page Start: 74 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗