Author/Creator: Sohn, Changsoo - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Sohn, Changsoo

1. Configuration and coordination of activities within a supply chain: exploring the synergy between modularity and information technology. (6th February 2006)

Authors:: Kim, Ki-Chan; Sohn, Changsoo; Roemer, Thomas; Yassine, Ali
Journal:: International journal of automotive technology and management
Issue:: Volume 6:Number 1(2006)
Page Start:: 6
Record Type:: Journal Article
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2. IT-enabled inter-firm governance model to manage service quality level through customers' feedback. (2015)

Authors:: Song, Jae H.; Sohn, Changsoo
Journal:: International journal of electronic customer relationship management
Issue:: Volume 9:Number 2/3(2015)
Page Start:: 122
Record Type:: Journal Article
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3. The effects of mobile CRM activities on trust-based commitment. (1st January 2011)

Authors:: Sohn, Changsoo; Lee, Dong-Il; Lee, Hyejun
Journal:: International journal of electronic customer relationship management
Issue:: Volume 5:Number 2(2011)
Page Start:: 130
Record Type:: Journal Article
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4. The role of satisfaction and trust in mobile CRM activities. (18th August 2008)

Authors:: Lee, Dong-Il; Sohn, Changsoo; Lee, Hyejun
Journal:: International journal of electronic customer relationship management
Issue:: Volume 2:Number 2(2008)
Page Start:: 101
Record Type:: Journal Article
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5. Trust and switching cost as a way to build e-loyalty in internet markets. (4th October 2004)

Authors:: Lee, Dong-Il; Sohn, Changsoo
Journal:: International journal of internet and enterprise management
Issue:: Volume 2:Number 3(2004)
Page Start:: 209
Record Type:: Journal Article
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