Author/Creator: Smart, Andi - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Smart, Andi

1. A customer journey perspective on service delivery system design: insights from healthcare. Issue 10 (29th November 2018)

Authors:: Ponsignon, Frederic; Smart, Andi; Phillips, Laura
Journal:: International journal of quality & reliability management
Issue:: Volume 35:Issue 10(2018)
Page Start:: 2328
Record Type:: Journal Article
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2. An in-depth case study of a modular service delivery system in a logistics context. Issue 3 (30th April 2021)

Authors:: Ponsignon, Frédéric; Davies, Phil; Smart, Andi; Maull, Roger
Journal:: International journal of logistics management
Issue:: Volume 32:Issue 3(2021)
Page Start:: 872
Record Type:: Journal Article
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3. Development and validation of a measurement scale for the experience capability construct. (25th June 2020)

Authors:: Ponsignon, Frédéric; Smith, Jeffery S.; Smart, Andi
Journal:: Journal of service management
Issue:: Volume 32:Number 3(2021)
Page Start:: 315
Record Type:: Journal Article
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4. Healthcare experience quality: an empirical exploration using content analysis techniques. Issue 3 (15th June 2015)

Authors:: Ponsignon, Frederic; Smart, Andi; Williams, Mike; Hall, Juliet
Journal:: Journal of service management
Issue:: Volume 26:Issue 3(2015)
Page Start:: 460
Record Type:: Journal Article
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5. Semantic modeling of indoor scenes with support inference from a single photograph. (21st May 2018)

Authors:: Nie, Yinyu; Chang, Jian; Chaudhry, Ehtzaz; Guo, Shihui; Smart, Andi; Zhang, Jian Jun
Journal:: Computer animation and virtual worlds
Issue:: Volume 29:Number 3/4(2018)
Page Start:: n/a
Record Type:: Journal Article
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6. Semantic modeling of indoor scenes with support inference from a single photograph. (May 2018)

Authors:: Nie, Yinyu; Chang, Jian; Chaudhry, Ehtzaz; Guo, Shihui; Smart, Andi; Zhang, Jian Jun
Journal:: Computer animation and virtual worlds
Issue:: Volume 29:Number 3/4(2018)
Page Start:: n/a
Record Type:: Journal Article
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7. Workforce predictive risk modelling: development of a model to identify general practices at risk of a supply−demand imbalance. Issue 1 (23rd January 2020)

Authors:: Abel, Gary A; Gomez-Cano, Mayam; Mustafee, Navonil; Smart, Andi; Fletcher, Emily; Salisbury, Chris; Chilvers, Rupa; Dean, Sarah Gerard; Richards, Suzanne H; Warren, F; Campbell, John L
Journal:: BMJ open
Issue:: Volume 10:Issue 1(2020)
Page Start:
Record Type:: Journal Article
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