1. Deep Diving into Service Design Problems: Visualizing the Iceberg Model of Design Problems through a Literature Review on the Relation and Role of Service Design with Wicked Problems. (30th October 2020) Authors: Suoheimo, Mari; Vasques, Rosana; Rytilahti, Piia Journal: Design journal Issue: Volume 24:Number 2(2021) Page Start: 231 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Service design integration with business development: Six Finnish case studies of digital service development. (1st October 2015) Authors: Rytilahti, Piia; Rontti, Simo; Miettinen, Satu Journal: Journal of design, business & society Issue: Volume 1:Number 2(2015) Page Start: 203 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗