1. At the end: A vignette-based investigation of strategies for managing end-of-life decisions in the intensive care unit. (November 2021) Authors: Reader, Tom W; Dayal, Ria; Brett, Stephen J Journal: Journal of the Intensive Care Society Issue: Volume 22:Number 4(2021) Page Start: 305 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Learning from complaints in healthcare: a realist review of academic literature, policy evidence and front-line insights. Issue 8 (4th February 2020) Authors: van Dael, Jackie; Reader, Tom W; Gillespie, Alex; Neves, Ana Luisa; Darzi, Ara; Mayer, Erik K Journal: BMJ quality & safety Issue: Volume 29:Issue 8(2020) Page Start: 684 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Organizational support for the workforce and employee safety citizenship behaviors: A social exchange relationship. (March 2017) Authors: Reader, Tom W; Mearns, Kathryn; Lopes, Claudia; Kuha, Jouni Journal: Human relations Issue: Volume 70:Number 3(2017) Page Start: 362 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Patient complaints in healthcare systems: a systematic review and coding taxonomy. Issue 8 (29th May 2014) Authors: Reader, Tom W; Gillespie, Alex; Roberts, Jane Journal: BMJ quality & safety Issue: Volume 23:Issue 8(2014) Page Start: 678 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Patient neglect in 21st century health-care institutions: A community health psychology perspective. (January 2014) Authors: Reader, Tom W; Gillespie, Alex; Mannell, Jenevieve Other Names: Campbell Catherine guest-editor.; Cornish Flora guest-editor. Journal: Journal of health psychology Issue: Volume 19:Number 1(2014:Jan.) Page Start: 137 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Safety Science in the new age of work. (February 2023) Authors: Reader, Tom W; Katz-Navon, Tal; Grote, Gudela Journal: Safety science Issue: Volume 158(2023) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Team situation awareness and the anticipation of patient progress during ICU rounds. Issue 12 (23rd June 2011) Authors: Reader, Tom W; Flin, Rhona; Mearns, Kathryn; Cuthbertson, Brian H Journal: BMJ quality & safety Issue: Volume 20:Issue 12(2011) Page Start: 1035 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. The Healthcare Complaints Analysis Tool: development and reliability testing of a method for service monitoring and organisational learning. Issue 12 (6th January 2016) Authors: Gillespie, Alex; Reader, Tom W Journal: BMJ quality & safety Issue: Volume 25:Issue 12(2016) Page Start: 937 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. The sounds of safety silence: Interventions and temporal patterns unmute unique safety voice content in speech. (August 2021) Authors: Noort, Mark C; Reader, Tom W; Gillespie, Alex Journal: Safety science Issue: Volume 140(2021) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Unobtrusive indicators of culture for organizations: a systematic review. Issue 5 (2nd September 2020) Authors: Reader, Tom W; Gillespie, Alex; Hald, Julie; Patterson, Megan Journal: European journal of work and organizational psychology Issue: Volume 29:Issue 5(2020) Page Start: 633 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗