1. Measuring the patient experience in community mental health services for older people: A study of the Net Promoter Score using the Friends and Family Test in England. (24th September 2018) Authors: Wilberforce, Mark; Poll, Sarah; Langham, Heather; Worden, Angela; Challis, David Journal: International journal of geriatric psychiatry Issue: Volume 34:Number 1(2019) Page Start: 31 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗