1. Telephone hotline for aging: Information needs, quality of service, and insights. (September 2018) Authors: Cohen-Mansfield, Jiska; Perach, Rotem; Kadmon Stern, Tali; Albeck, Shulamith; Rotem, Dror; Arnow, Tamara Lynn; Lerman, Yaffa Journal: International social work Issue: Volume 61:Number 5(2018:Sep.) Page Start: 681 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗