1. Customer relationship management. (2013) Other Names: Peelen, Ed; Beltman, Rob Record Type: Book Extent: 1 online resource View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Customer relationship management. (2013) Other Names: Peelen, Ed; Beltman, Rob Record Type: Book Extent: 1 online resource (440 pages) View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Personas in action: linking event participation motivation to charitable giving and sports. Issue 1 (16th December 2012) Authors: Hendriks, Marieke; Peelen, Ed Journal: International journal of nonprofit and voluntary sector marketing Issue: Volume 18:Issue 1(2013:Feb.) Page Start: 60 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗