Author/Creator: Paul, Rik - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Paul, Rik

1. Achieving Student Satisfaction and Student Loyalty in Higher Education: A Focus on Service Value Dimensions. Issue 3 (3rd July 2019)

Authors:: Paul, Rik; Pradhan, Sudeepta
Journal:: Services marketing quarterly
Issue:: Volume 40:Issue 3(2019)
Page Start:: 245
Record Type:: Journal Article
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2. Customer retention at Hyundai Motor India Ltd. Issue 3 (27th January 2016)

Authors:: Paul, Rik; Purkayastha, Debapratim
Journal:: Emerald emerging markets case studies
Issue:: Volume 3:Issue 3(2013)
Page Start:: 1
Record Type:: Journal Article
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3. Customer retention at Hyundai Motor India Ltd. Issue 3 (28th June 2013)

Authors:: Paul, Rik; Purkayastha, Debapratim
Journal:: Emerald emerging markets case studies
Issue:: Volume 3:Issue 3(2013)
Page Start:: 1
Record Type:: Journal Article
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4. Developing a service value measurement scale in retail banking services: Evidence from India. Issue 4 (21st May 2018)

Authors:: Roy, Sanjit Kumar; Paul, Rik; Quazi, Ali; Nguyen, Bang
Journal:: International journal of bank marketing
Issue:: Volume 36:Issue 4(2018)
Page Start:: 616
Record Type:: Journal Article
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5. Developing a service value measurement scale in retail banking services: Evidence from India. Issue 4 (24th May 2018)

Authors:: Roy, Sanjit Kumar; Paul, Rik; Quazi, Ali; Nguyen, Bang
Journal:: International journal of bank marketing
Issue:: Volume 36:Issue 4(2018)
Page Start:: 616
Record Type:: Journal Article
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6. Relative importance of service value by customer relationship stages: Evidence from the Indian retail banking. Issue 2 (3rd April 2017)

Authors:: Ponnam, Abhilash; Paul, Rik
Journal:: International journal of bank marketing
Issue:: Volume 35:Issue 2(2017)
Page Start:: 319
Record Type:: Journal Article
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7. Teaching Customer Experience Quality and its Significance in Retail Management: A Role Playing Game using Chinese Puzzle 'Tangram'. (24th March 2018)

Authors:: Paul, Rik; Ponnam, Abhilash
Journal:: Decision sciences journal of innovative education
Issue:: Volume 16:Number 2(2018:Apr.)
Page Start:: 126
Record Type:: Journal Article
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8. THE GAME OF STORES: SIMULATING RETAIL SITE SELECTION AND PROFITABILITY. Issue 4 (2nd October 2022)

Authors:: Paul, Rik; Ponnam, Abhilash; Bagchi, Shantanu Shanker
Journal:: Marketing education review
Issue:: Volume 32:Issue 4(2022)
Page Start:: 282
Record Type:: Journal Article
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