1. 'I was just gobsmacked': Care workers' responses to BBC Panorama's 'Undercover Care: The Abuse Exposed'; invoking mental states as a means of distancing from abusive practices. (November 2016) Authors: Patterson, Anne; Fyson, Rachel Journal: Discourse & society Issue: Volume 27:Number 6(2016) Page Start: 607 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗