1. Using social media as a tool for business improvement and certification of knowledge workers. Issue 9 (31st July 2014) Authors: Colomo‐Palacios, Ricardo; Messnarz, Richard; Siakas, Kerstin; Palosi, Daniel; Coakley, Darragh; Biró, M.; Messnarz, R.; Colomo‐Palacios, R. Journal: Journal of software Issue: Volume 26:Issue 9(2014:Sep.) Page Start: 791 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗