1. Planning Improves Vocal Fluency and the Appearance of Concern When Communicating Emotional Support. Issue 1 (1st January 2019) Authors: Ray, Colter D.; Floyd, Kory; Mongeau, Paul A.; Mark, Lauren; Shufford, Kevin N.; Niess, Lucy Journal: Communication research reports Issue: Volume 36:Issue 1(2019) Page Start: 57 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗