1. Assisting consumers in detecting fake reviews: The role of identity information disclosure and consensus. (September 2016) Authors: Munzel, Andreas Journal: Journal of retailing and consumer services Issue: Volume 32(2016) Page Start: 96 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Attention aux faux avis! Investigations expérimentales sur les indicateurs contextuels facilitant la détection des avis trompeurs par les internautes. (October 2015) Authors: Munzel, Andreas Journal: Recherche et applications en marketing Issue: Volume 30:Number 4(2015) Page Start: 25 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Creators, multipliers, and lurkers: who contributes and who benefits at online review sites. Issue 1 (11th March 2014) Authors: Munzel, Andreas; H. Kunz, Werner Journal: Journal of service management Issue: Volume 25:Issue 1(2014) Page Start: 49 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Delight the experts, but never dissatisfy your customers! A multi-category study on the effects of online review source on intention to buy a new product. (March 2016) Authors: Plotkina, Daria; Munzel, Andreas Journal: Journal of retailing and consumer services Issue: Volume 29(2016) Page Start: 1 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Finding Meaning in Contradiction on Employee Review Sites — Effects of Discrepant Online Reviews on Job Application Intentions☆. Issue 1 (August 2018) Authors: Könsgen, Raoul; Schaarschmidt, Mario; Ivens, Stefan; Munzel, Andreas Journal: Journal of interactive marketing Issue: Volume 43:Issue 1(2018) Page Start: 165 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Getting By or Getting Ahead on Social Networking Sites? The Role of Social Capital in Happiness and Well-Being. Issue 2 (3rd April 2018) Authors: Munzel, Andreas; Galan, Jean-Philippe; Meyer-Waarden, Lars Journal: International journal of electronic commerce Issue: Volume 22:Issue 2(2018) Page Start: 232 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Malicious practice of fake reviews: Experimental insight into the potential of contextual indicators in assisting consumers to detect deceptive opinion spam. (December 2015) Authors: Munzel, Andreas Journal: Recherche et applications en marketing Issue: Volume 30:Number 4(2015) Page Start: 24 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Rage Against the Machine: Experimental Insights into Customers' Negative Emotional Responses, Attributions of Responsibility, and Coping Strategies in Artificial Intelligence–Based Service Failures. Issue 1 (February 2023) Authors: Pavone, Giulia; Meyer-Waarden, Lars; Munzel, Andreas Journal: Journal of interactive marketing Issue: Volume 58:Issue 1(2023) Page Start: 52 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. The personalization–privacy paradox at the nexus of social exchange and construal level theories. Issue 3 (26th August 2021) Authors: Cloarec, Julien; Meyer‐Waarden, Lars; Munzel, Andreas Journal: Psychology & marketing Issue: Volume 39:Issue 3(2022) Page Start: 647 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗