1. Aggression and Violence Toward Healthcare Workers in a Psychiatric Service in Italy: A Retrospective Questionnaire-Based Survey. Issue 4 (April 2020) Authors: Bizzarri, Jacopo V.; Piacentino, Daria; Kotzalidis, Georgios D.; Moser, Sabine; Cappelletti, Simone; Weissenberger, Gerd; Pompili, Maurizio; Conca, Andreas Journal: Journal of nervous and mental disease Issue: Volume 208:Issue 4(2020:Apr.) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. The Effect of a Service Provider's Competitive Market Position on Churn Among Flat-Rate Customers. (August 2018) Authors: Moser, Sabine; Schumann, Jan H.; von Wangenheim, Florian; Uhrich, Fabian; Frank, Felix Journal: Journal of service research Issue: Volume 21:Number 3(2018:Aug.) Page Start: 319 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗